Refund policy

Each work of art that you order from Seaside Atelier is crafted with the utmost care and attention to detail. We take pride in creating bespoke items that are printed and made to order.
Due to the personalized nature of our offerings, we are unable to accept returns or cancellations once an order has been placed. Each item is meticulously designed and produced exclusively for you.
We understand that this policy may require careful consideration before placing an order. Rest assured, our team is dedicated to providing you with the highest quality products and exceptional customer service throughout the entire process. If you have any questions or concerns prior to finalizing your purchase, please don't hesitate to reach out to us for assistance via email at concierge@porterartguild.com. Thank you for your understanding.

** Note that all Ranch Royalty products are made-to-order, printed on demand, which means they're FINAL SALE, NON-RETURNABLE and NON-REFUNDABLE. **

For items damaged in shipping it is important to retain all packaging materials and to email us at concierge@porterartguild.com with the details of the damage and digital pictures of the damaged item(s) and packaging materials.

Lost or damaged items will be replaced at no additional charge.